PAYMENTS

Payments are processed via PayPal’s secure checkout system. Payments must be received in full and cleared before your order will be dispatched. Prices are subject to change and will be reviewed quarterly.

SHIPPING

All of our orders are shipped nationwide via Fastway Couriers or Australia Post. Items are dispatched within 3 business days of payment being received in full and will usually take 5-7 working days (depending on your location) via tracking post. If under any circumstance your order is delayed we will let you know as soon as possible. We are happy to post items using other postage classes (e.g. unregistered or express delivery), please contact us to discuss prior to placing your order. My Teething Baby also post worldwide, for a quote please email info@myteethingbaby.com.au


    •   Any order up to $50 will be $8

    •   Any order from $50 – $100 will be $13

    •   Any order over $100 will be posted for FREE!


RETURNS POLICY

Your business is highly appreciated and of course we hope that you will be 100% satisfied with your purchase. However in the event of an issue, we have a 30 day money back guarantee. Please contact us within 48 hours upon receipt of your order  should there be any issues. We will only accept exchanges in size / design within 14 days of your shipment leaving us. Items must be unused, unwashed and in original packaging in order to be exchanged or refunded. A copy of your PayPal receipt must also be included. The postage cost of returning items for exchange or refund is to be paid by the customer. In the event that you have received faulty or damaged goods, we will cover the return postage costs.

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SALE ITEMS

Sale items are non-refundable or exchangeable so please choose carefully.

GIFT CERTIFICATES

All gift certificates are valid for 1 year from date of issue. Gift certificates can be redeemed by using the specific code written on the certificate during checkout. Gift certificates can not be redeemed for cash or re-issued.

PRIVACY

Your privacy is important to us. We will not disclose any information submitted by you to any third parties, nor will we keep any of your personal details on file.